Perguntas frequentes

General Questions

What is Rankfender?

Rankfender is an all-in-one platform for SEO and AI visibility optimization. We help businesses rank higher in traditional search engines while also tracking and improving their presence in AI-powered search platforms like ChatGPT, Claude, and Perplexity.

How is Rankfender different from other SEO tools?

Rankfender is the first platform to combine traditional SEO with AI visibility tracking. While other tools focus solely on Google rankings, we help you dominate both traditional search and the rapidly growing AI search landscape.

Do I need technical skills to use Rankfender?

No. Rankfender is designed for marketers and business owners, not developers. Our intuitive interface and automated workflows make it easy to generate content and track performance without technical expertise.

Content Generation

How good is the AI-generated content?

Our content quality depends on your Brand Book configuration. With a well-defined Brand Book, generated content typically requires minimal editing. Most users find our content indistinguishable from human-written articles.

Can I edit generated content before publishing?

Absolutely. All content can be edited in our built-in editor before publication. You can also regenerate sections or entire articles if needed.

How many articles can I generate per month?

This depends on your plan:

• Essential: 10 articles/month
• Professional: 50 articles/month
• Agencies: 200 articles/month
• Enterprise: Custom limits

Is the content original?

Yes. All content is generated from scratch based on your Brand Book and guidelines. We don't copy or spin existing content. Each article is unique and passes plagiarism checks.

What languages does Rankfender support?

We support 50+ languages for content generation. Simply set your preferred language in the Brand Book, and all content will be generated in that language.

AI Visibility

What is AI Visibility?

AI Visibility measures how often your brand appears in responses from AI assistants like ChatGPT, Claude, and Perplexity. As more users turn to AI for information, being visible in AI responses becomes crucial for brand awareness and authority.

Why should I track AI visibility?

Millions of users now ask AI assistants instead of using traditional search engines. If your brand isn't mentioned in AI responses, you're missing a massive and growing audience.

How can I improve my AI visibility?

Focus on creating comprehensive, authoritative content that directly answers common questions. Use structured data, maintain a consistent brand presence, and regularly update content. Our AI Visibility Insights provide specific recommendations.

Which AI platforms does Rankfender track?

We monitor ChatGPT, Claude, Perplexity, Google Gemini, and Bing Chat. We're continuously adding new AI platforms as they gain adoption.

Pricing & Billing

Is there a free trial?

Yes! We offer a 14-day free trial on all paid plans. No credit card required to start.

Can I cancel anytime?

Yes. All plans are month-to-month with no long-term contracts. Cancel anytime from your billing settings.

Do you offer refunds?

We offer a 30-day money-back guarantee. If you're not satisfied with Rankfender, contact support within 30 days of purchase for a full refund.

What happens if I exceed my plan limits?

When you reach your monthly limits, Autopilot pauses until the next billing cycle. You can upgrade your plan anytime to increase limits immediately.

Integrations

Does Rankfender work with WordPress?

Yes. We have a native WordPress integration that syncs published content directly to your WordPress site, including images, SEO fields, and formatting.

What about other CMS platforms?

You can export content to any platform via HTML, Markdown, or plain text. We're working on native integrations for Webflow, Shopify, and other popular platforms.

Can I connect Google Search Console?

Yes. Connecting GSC allows Rankfender to import historical keyword data and track actual search performance alongside our own tracking.

Data & Security

Is my data safe?

Absolutely. We use enterprise-grade encryption, secure data centers, and regular security audits. Your data is never shared with third parties.

Who owns the generated content?

You do. All content generated through Rankfender belongs to you. You have full rights to use, modify, and distribute it as you see fit.

Do you backup my data?

Yes. We perform daily backups of all user data. In the unlikely event of data loss, we can restore your account to any point in the last 30 days.

Support

How do I get help?

We offer multiple support channels:

• Documentation: Comprehensive guides (you're reading one!)
• Email Support: support@rankfender.com
• Live Chat: Available for Professional+ plans
• Priority Support: Dedicated support for Agencies+ plans

What's your support response time?

Email support typically responds within 24 hours on business days. Live chat and priority support receive responses within 2-4 hours.

Do you offer onboarding help?

Yes. Agencies and Enterprise plans include personalized onboarding calls. We also have detailed setup guides and video tutorials for all users.

Still Have Questions?

Can't find what you're looking for? Contact our support team or check out the troubleshooting guide.